Payment Policy
1. Payment Policy
The Company is financially responsible for clients account balance
at any particular time. Company’s financial responsibility begins
with the first data about customers funds deposit and continues up
to the full withdrawal of customer's funds.
Client has the
right to demand any amount of funds from the Company which is
available in his account at the time of request.
The only
official way of depositing and withdrawing are the ways which
appear at the company’s official website. Client takes all the
risks related to the usage of the payment methods, this as to the
fact that the payment methods are not partners of the company and
not in company’s accountability.
The company is not responsible for any cancellation or delay of
funds transaction which depends on the payment method. In case
that client has any complaints related to any of the payment
methods, it’s in his responsibility to contact the support center
of this payment method and to notify the company about those
complaints.
The Company will not be responsible for the
operation of any third-party service providers, which the customer
may use in order to make any deposit/withdrawal. The Company’s
financial responsibility for the Client’s funds begins at the
moment when the funds arrive to the Company’s Wallet or any other
account belongs to the Company and that appears at Payment Methods
page of the website.
In case any fraud appears during a funds transaction or after it, the Company reserves the right to cancel this transaction and to freeze the Client's account. The Company’s responsibility as to the Client’s funds ends at those moment when the funds leave the Company’s Wallet or any other account belongs to the Company and that appears at Payment Methods page of the website. In case of any technical errors which may appear during the financial transaction the company saves the right to cancel those transfer and all other clients financial activity at the company’s website.
2. Client’s Registration
By registering on the Website, the Client agrees to the processing of their personal data in accordance with the Privacy Policy. This processing is carried out for the purpose of providing services under the Agreement, as well as for the ease of use of the platform, prompt communication with the Client, protection of the Client's funds and prevention of fraud. This consent is valid for an unlimited period of time and can be withdrawn by sending a respective request to support@optioning.io.
The process of collecting Client's personal data by the Company consists of collecting information about the Client's e-mail address, as well as collecting the data from cookies to gather statistics on the Client's interactions with the Website. All personal data provided to the Company by the Client is considered confidential and can be disclosed to third parties only with the consent of the Client.
The Client registration procedure consists of one stage:
- The procedure of Client registration on the Website of the Company;
To complete the Client's registration on the Company's Website, it is necessary to perform the following steps:
- Enter personal and contact details;
- Accept the terms of this Agreement and its annexes.
3. Depositing Procedure
In order to make a deposit the client has to make a request from
his personal profile. In order to complete the request the client
has to fill initiation of payment with amount in bitcoins.
Then
the client will be given a personal bitcoin wallet, to which
client should send bitcoins.
It is important to send only
bitcoins (BTC), any other cryptocurrency can not be received and
the funds can be lost.
After 1 confirmation of blockchain
network, bitcoins will be on the clients deposit.
Processing
time of the request depends on the workload of the blockchain
network, the company cannot regulate this processing time.
4. Taxes
The company is not a tax agent and thus shall not provide clients'
financial information to any third parties.
This information will not be disclosed unless officially requested
by government authorities.